Our COVID-19 Procedure & Protocol

 
At the Heritage Auto Group, we're taking measures to ensure that we can still service you in a safe and responsible way. This is an update of the changes to our sales and service processes, including heightened protocols of sanitation and distancing.

Sales
Our showroom is now open. In accordance with South Burlington city ordinances, capacity is limited and facial coverings are required. Vehicles are available for test drive, and are sanitized between appointments for your health and safety.

In addition, here are some of the resources we have available:

- Our website is open for business 24/7 There, you'll be able to check our up-to-date inventory, see sales and lease incentives, payment options and even get a value for your trade.

We also understand that these may be challenging times for people financially. While we will try to be great guides through the process, please contact your lender directly with any questions you have about your current loan or lease.

Service
Our Service Department along with Parts and Collision Repair, as well as their indoor waiting areas are open. As with our sales showroom, in accordance with South Burlington city ordinances, capacity is limited, and facial coverings are required. 

- We have taken many sanitary and distancing precautions Here are some of the changes you'll see in our service departments:
 
- We'll be administering extra cleaning and disinfection protocols Every car will be thoroughly disinfected when it first enters, as well as right before delivery back to the customer.

- Don't worry about coming inside to drop off If you do not wish to come inside, you are free to use our night drop system, even during the day. Just drop the keys in the box with your notes-and we'll take it from there. When you come to pick up, we can arrange to leave your vehicle in a specified place, with keys inside, reducing the amount of human contact to zero.
 
- Even paying is simple When your service advisor calls to check-in with you, they will give you the option of paying over the phone by credit card. It's simple to pay remotely

Please consider us a resource to help make sure that reliable transportation is not something that you need to worry about. You are the reason that Heritage Ford exists. Thank you for the opportunity to show you how important you are to us! From our family to yours, take care of yourself, stay healthy, and know that we've got your back. We're here whenever you might need us.

Hours

  • Monday8:00AM - 7:00PM
  • Tuesday8:00AM - 7:00PM
  • Wednesday8:00AM - 7:00PM
  • Thursday8:00AM - 7:00PM
  • Friday8:00AM - 6:00PM
  • Saturday9:00AM - 5:00PM
  • SundayClosed

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  1. Heritage Ford

    1600 Shelburne Rd
    South Burlington, VT 05403

    • Sales: (802) 865-8100
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Get in Touch

  • Contact our Sales Department at: (802) 865-8100
  • Monday8:00AM - 7:00PM
  • Tuesday8:00AM - 7:00PM
  • Wednesday8:00AM - 7:00PM
  • Thursday8:00AM - 7:00PM
  • Friday8:00AM - 6:00PM
  • Saturday9:00AM - 5:00PM
  • SundayClosed