Heritage Ford Service Procedures

While facial coverings are not required, they are welcome. If you would like our staff to wear mask while working with you, please feel free to ask.

Our hours are changed You'll notice that we have made a reduction in our hours of operation. Until further notice, we will be accepting appointments Monday through Friday between the hours of 7:30am and 5:30pm and Saturday 8:00am to 2:00pm.

A service advisor will contact you via phone or text with any questions or to seek approval for repairs/maintenance..

When your vehicle is ready to pick up, we can stage it for you with the keys and paid invoice in an agreed location. For invoices with an amount due, we are now offering a pay-by-text option, with a secure credit card payment so there is no need to have a transaction in person with cash or a card. We will text you an invoice and amount, just click the link to pay. If there is no charge, such as warranty work, just let us know we can leave keys in the vehicle and we'll let you know where it's parked.
Need to schedule a manufacturer recall or seasonal tire change-over? Please call us at 802-865-8168